How can I contact Customer Service?

You can reach us at: gallery@maybeck.com.

When will my order ship?

Orders usually ship the next day. If a delay is necessary due to availability we will contact you via e-mail.

What carrier do you use for shipping?

Orders are shipped via First Class US Mail.

Where do you ship to?

We currently can only process orders shipping to US and Canada.

What metals are used in your jewelry?

We use only Sterling Silver, 14K Gold-filled, or Niobium in our fine jewelry. Each item description states what metals are used. We never use plated metals for clasps or beads. Our leather-strung necklaces are made with permanently-colored, enamel coated copper or silver coated copper.

How are bracelets sized?

Bracelets are sized by the inner diameter of the bracelet. Measure loosely around your wrist with a tape measure and round up to the nearest half inch.

Are your items guaranteed?

Yes, we guarantee all items when used under normal conditions. We provide free repairs for any defective items. We can also provide you with an estimate for repair of an item that you damage. We can also match lost earrings for half the cost of the original pair. Send us the one you still have, and we can create a new mate for it.

Do you have a store?

No, our items are available through this web site, or local jewelry stores in Wisconsin. You can also find us at an occasional craft/art show.

How is Thunder Ridge Gallery related to www.maybeck.com?

maybeck.com is owned by Thunder Ridge, Inc. owner and jewelry designer Harriet Maybeck Tolly. Your credit card statement will show Thunder Ridge, Inc. as the merchant for your purchase.


Enjoy $3.50 flat rate shipping on all US orders!
Thunder Ridge Gallery offers a 100% satisfaction guarantee. If you are not delighted with your purchase, simply return it for a full refund, including your shipping costs!


        

Thunder Ridge Gallery website and products Copyright © 2001-2017 Thunder Ridge Consulting, LLC. All Rights Reserved.